Broken meters cause companies the loss of time and money. Verrus’ Automated Broken Meter System helps alleviate this problem. The system responds to and logs customer calls about broken meters 24/7, freeing staff from answering calls. It also offers customers the option to pay by phone, reducing loss of payment to the parking lot. Meter repair staff are automatically alerted and dispatched to resolve the incident.
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Instant alerts to staff by email or text message allows them to monitor incidents online in real time and update by automated phone system 24/7 including weekends.
Online Management
Online reports track and calculate incidents, and are available monthly to landlords and stakeholders. On-call schedules can be set up and maintained easily.
Collect Addition Revenue
Ability to take payment while meters are broken Alternatively the system will provide confirmation numbers instead of requiring payment. This preference can be assigned by individual meter. Therefore, you have the option to force payments in areas of high abuse.
Detailed Reports
Easy access to online reports that show problem history and repair time for all incidents.