How it Works?

Pay by phone parking enables you to pay for your parking using your mobile phone instead of having to put money in a meter or Pay & Display machine. So, no more need for carrying bags of change, as the parking charge is simply charged to your chosen credit or debit card. See below for step by step instructions


How it works - Easy as 1, 2, 3...

 

Getting started

1 - Set up an account - Online or call 0207 005 0055 or text "Help" to 07950 080201.

2 - Enter your card details which you would like to use to pay for your parking

3 - Enter yout vehicle registration number so that our parking attendants can identify when you have paid by phone

 

When you park

1 - Call 0207 005 0055 (touchtone) or text 07950 080201

2 - Input the parking location number (these will be signposted)

3 - Enter the number of minutes you wish to park and go!

 

Setting up an account by touchtone phone

Call 0207 005 0055 and follow the touchtone prompts.
Using your phone keypad you will need to enter the following:

  1. Your credit or debit card number
  2. Card expiry date (2 digit expiry month, followed by 2 digit expiry year)
  3. Card start date or issue number (debit card users only)

You will then be transafered to our call centre to complete your registration.


Paying by phone - touchtone

Call 0207 005 0055 and use your phone keypad to enter the following:

  1. 4-digit location number signposted in your parking bay
  2. number of minutes you wish to park
  3. press 1 to confirm the transaction

TOP UPs: To extend a parking session simply call again and enter the number of minutes you wish to park (up to the maximum stay). The extra parking time will automatically be added to your existing parking location.

PAYMENT: The payment will be charged to your debit or credit card. 


Paying by SMS Text

Send an SMS Text to 07950 080201 including the following information:

  1. LOCATION DURATION CVV, e.g. 1234 20 123
    (Vehicle parked in location 1234 for 20 minutes)
  2. You should receive an SMS confirmation text within 5 minutes.
  3. If at any time you need help on the text service then text the word HELP to 07950 080201.

TOP UPs: To extend a parking session simply send a text with the number of minutes you wish to park (up to the maximum stay). The extra parking time will automatically be added to your existing parking location.

PAYMENT: The payment will be charged to your debit or credit card.

 

How much does it cost?

There is no service charge for setting up or extending a parking session. There is a charge of 10p per text if you wish to receive optional SMS confirmation and reminder texts.



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